PAYMENT & DELIVERY

PAYMENT

You can choose at checkout:

  • Debit or Credit Cards : Mastercard, Visa, American Express (AMEX), Discover
  • Apple Pay
  • Google Pay
Payment and Delivery BasiliskHairs Dreads

DELIVERY

All of our products are HANDMADE & MADE TO ORDER.  Production time – depends on our workload at the moment, and ranges from 15 to 25 business days (not including weekends. That’s from 3 to 5 calendar weeks).
Delivery time will depend on the destination country and the postal service. Approximate delivery times.
ETA (Estimated time of arrival) – you can see by adding the product to cart and selecting your country and type of delivery.

For each country is available:
– Standard shipping ;
– EXPRESS delivery (paid).

The only exceptions are items from the “ready to ship” section – these items are also handmade, but they are ready and will ship within 1-3 business days.

FREE standard delivery to these destinations, regardless of the order amount:

  • USA (including US Virgin Islands, Samoa)
  • Canada
  • ANY European countries
  • United Kingdom
  • Ireland
  • Scotland
  • India
  • Israel
  • Japan
  • South Korea
  • Puerto Rico
  • Russia

FREE standard delivery to these destinations on orders over usd$325, to:

  • Mexico
  • Brazil
  • Colombia
  • Ecuador
  • Venezuela

ALL OTHER ORDERS – shipping is charged:

  • destinations not listed above
  • remote destinations – Australia, New Zealand
  • if the order is less than usd$325 – destinations: Mexico, Brazil, Colombia, Ecuador, Venezuela

    SHIPPING PRICE – VISIBLE IN YOUR SHOPPING CART BEFORE PAYMENT.
    You can see by adding the product to cart and selecting your country and type of delivery.

EXPRESS delivery – PAID to any coutries!

  • P.O. Box Shipping
    BasiliskHairs will ship to P.O. box addresses using postal services only. We are unable to offer couriers or express services to these locations.

We can’t ship to an address other than the one on the order.
If you chose express delivery, but specified a PO BOX – we will send the fastest delivery way possible to the PO BOX, but delivery time will change, it will be longer than the express (estimated delivery time in your order – specified with the calculation of delivery express, which is not possible in the PO BOX)

  • Shipping price and ETA (Estimated time of arrival) – visible in your shopping cart before payment.
    You will need to enter an address and country of destination

We are not responsible for delays due to customs.

TRACKING NOTIFICATIONS

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Please check all folders – perhaps you have protection for receiving mails, and our mail ended up in SPAM.

Often, your package is already in transit (handed over to the delivery service) – but we don’t add a tracking number until it has actually been scanned by the postal service.

If you cannot find our notification, or you are not sure that the order has already been sent, you can always contact us directly via basiliskhairs@gmail.com – and we’ll give you a tracking number, even if you haven’t received an email notification yet.

Regardless of the shipping method, you can always track your order here: https://www.17track.net/en

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